Privacy Policy

Effective Date: January 1, 2025

At Akhlaq Info Tech, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including purchasing plans, subscribing to services, or using our website. By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide you with our services and improve your experience:

• Personal Information: When you sign up for our services, register for an account, or make a purchase, we collect personal details such as:
  • Name
  • Email Address
  • Phone Number
  • Billing Information
  • Payment Details (processed securely via third-party payment processors)
• Usage Data: We may collect information on how you access and use our website and services, including:
  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and interaction data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services: This includes delivering IT infrastructure solutions, cybersecurity services, and other consulting or support services you request.
• To process payments: We use your payment information to process purchases of our service plans.
• To improve our services: Your usage data helps us improve the functionality and security of our website and services.
• To communicate with you: We may send you emails about service updates, offers, or important information related to your account or services.
• For marketing and promotional purposes: With your consent, we may send promotional content about our new services, offers, and updates. You can opt out of marketing emails at any time.

3. Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Third-Party Services

We may share your personal information with trusted third-party service providers to facilitate payment processing, customer support, and other necessary functions. These third parties are required to keep your information confidential and use it only for the purposes for which it was provided.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track your activity on our website and improve your user experience. You can manage cookie settings through your browser, but please note that disabling cookies may affect the functionality of certain parts of our website.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
• Opt-out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the emails.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Akhlaq Info Tech
Email: support@akhlaqinfotech.net
Phone: +92 (021) 324 – 66 – 572
Address: 104-B 1st floor Uni Plaza I.I Chundrigar Road, Karachi, Pakistan.