Refund & Cancellation Policy

Effective Date: October 29, 2025

At Akhlaq Info Tech, we aim to deliver the highest quality digital services — including website development, maintenance, hosting setup, and digital marketing. As our services are non-tangible, our refund and cancellation policy is designed to ensure fairness and transparency for both parties.

1. Refund Eligibility

• Refunds may only be granted if the project has not yet started or no significant work has been delivered.
• Once a project, design, or deliverable has been initiated or shared, refunds are not applicable.
• If a payment is made in error or charged twice, clients can contact us for correction within 7 business days.
• Refunds are not applicable in cases where project delays occur due to client-side issues, such as late content, feedback, or communication.

2. Cancellations

• Clients may cancel their service request before the project officially begins by notifying us in writing via email.
• Once work has started or any deliverable has been shared, cancellation requests cannot be processed.

3. Refund Process

• All approved refunds will be processed using the original payment method.
• Refunds are typically processed within 7–10 business days after confirmation.
• Clients will receive a confirmation email once the refund has been issued.

4. Contact for Refunds

If you have any questions or refund requests, please contact us at:

Email: support@akhlaqinfotech.net
Website: akhlaqinfotech.net

This policy ensures mutual understanding and transparency between Akhlaq Info Tech and its valued clients. By purchasing our services, you acknowledge that you have read and agreed to this Refund & Cancellation Policy.