Service Delivery Policy

Effective Date: October 29, 2025

At Akhlaq Info Tech, we are dedicated to providing professional digital solutions, including website design, web application development, SEO, and related services. Our delivery process is transparent and designed to ensure clarity, satisfaction, and accountability for every client.

1. Service Scope

• All services are customized according to the client’s specific requirements, as agreed upon in the project proposal or quotation.
• We do not deliver physical products. All deliverables are digital in nature, such as website files, dashboards, source code, and reports.

2. Delivery Timelines

• Project timelines are discussed and finalized before the start of the project.
• Delivery time may vary depending on project complexity and client feedback.
• Any delays from the client’s side — such as providing content, feedback, or approvals — may extend the delivery schedule.

3. Delivery Method

• Completed digital services are delivered via email, secure links, or directly on the client’s hosting/server environment.
• Clients are informed upon successful completion and transfer of deliverables.

4. Client Responsibilities

• Clients must provide accurate project information, timely responses, and required access credentials (such as hosting or domain details).
• Clients are responsible for maintaining their credentials after delivery.

5. Support & Maintenance

• Post-delivery support is available as per the agreed terms or under a separate maintenance plan.
• Minor revisions after delivery may be handled based on mutual agreement.

6. Contact for Service Queries

If you have any questions or need assistance regarding service delivery, please contact us at:

Email: support@akhlaqinfotech.net
Website: akhlaqinfotech.net

By engaging our services, you agree to this Service Delivery Policy and acknowledge that all communication, work progress, and deliverables will follow the mutually approved project scope and timeline.